1. Information We Collect
When you purchase our gourmet fresh mushrooms, order a grow-at-home kit, or apply for a wholesale restaurant account, we collect necessary information to fulfill your request. This may include:
- Contact Information: Name, email address, and phone number.
- Delivery Details: Shipping address, billing address, and specific delivery instructions for fresh produce.
- Business Information: For chefs and culinary partners, we collect trade details required to establish wholesale supply arrangements.
2. How We Use Your Data
The information we gather is used strictly to operate our business and provide you with high-quality cultivation products and culinary supplies. Specifically, we process your data to:
- Process and deliver your grow kit or fresh mushroom orders securely and promptly.
- Manage professional wholesale accounts and coordinate routine local deliveries.
- Communicate important updates regarding your order status, cultivation instructions, or product availability.
- Improve our farm operations and refine our product offerings based on customer feedback.
3. Data Sharing and Protection
Spore & Stem does not sell or rent your personal information to third parties. We may share essential data with trusted logistics and payment processing partners solely for the purpose of completing your transactions. We employ standard technical safeguards to ensure that your data is stored securely and protected against unauthorized access.
4. Cookies and Website Analytics
Our website uses basic cookies to ensure core functionality, such as remembering your cart contents and preferred language. We also utilize anonymous analytics to understand how visitors interact with our site, helping us organize our digital presence effectively. You may adjust your browser settings to decline non-essential cookies at any time.
5. Your Rights
You hold the right to request access to the personal data we hold about you. Furthermore, you may request corrections to inaccurate information or ask for the deletion of your records, provided that doing so does not conflict with our legal or operational obligations.
6. Contacting Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us using the contact information below.