1. General Provisions

Welcome to Spore & Stem. By accessing our platform and placing orders for our gourmet mushrooms, cultivation supplies, or culinary products, you agree to be bound by these terms.

Our operations focus exclusively on cultivating premium fungi for the culinary sector and providing high-quality grow kits for home enthusiasts. These terms apply to all visitors, registered users, and wholesale partners.

2. Orders & Wholesale Fulfillment

All fresh gourmet mushroom orders are subject to seasonal growing cycles and daily harvest yields. While we strive to fulfill all requests, specific varieties may occasionally be substituted with prior communication.

Wholesale orders placed by restaurants and chefs operate under agreed delivery schedules. Any modifications to standard weekly standing orders must be communicated at least forty-eight hours prior to the scheduled dispatch.

3. Grow Kit Policies

Our home grow kits contain living mycelium. Due to the biological nature of these items, we strongly advise initiating the growing process immediately upon receipt. Spore & Stem cannot accept returns on living products that have been stored incorrectly or neglected after delivery.

If a kit arrives damaged or fails to demonstrate initial colonization despite strictly following our provided environmental guidelines, please contact our support team within fourteen days of receipt for assistance or replacement.

4. Business Entity & Communication

Spore & Stem operates as a registered agricultural and commercial supplier. For any formal inquiries, billing questions, or contractual discussions, please direct communications to our official channels.